FAQs

WHAT IS THE COMMISSION PROCESS?

After filling out the Commission Form, we will follow up within 72 hours to confirm details and provide pricing via the email address you provide. AJ will work with you diligently to help create your vision a reality! Each custom painting is priced based on your requested details. A 50% non-refundable deposit is required and confirms your order. Custom paintings are commissioned at a limited quantity each month and have a 3-6 week turnaround. AJ will remain in contact with you throughout the process, getting feedback and input for your commissioned piece. He will make 1-2 revisions based on requests. The remaining balance will be due once the painting is finished. All sales are final.

WHAT STYLE DO YOU PAINT FOR COMMISSIONS?

AJ has a wide variety of styles that are completely based on what you are looking for. His unique abstract styles are focused on creating texture that pops with a brush and acrylic paints. He can customize based on your color scheme, theme and atmosphere. By sharing your favorite paintings AJ's made in the past, and color schemes of your home, he will be able to come up with a style perfect for you

WHAT ARE THE STANDARD COMMISSION SIZES?

Standard sizes are listed on the Commission Form. Should you need a custom size, we can work with you to create one. All paintings are painted on gallery wrapped canvas or wooden boards but if there’s something specific you have in mind we can discuss.

THE PAINTING I WANT IS “SOLD”. WHAT NOW?

Each painting is one of a kind, therefore cannot be replicated exactly. Once it is sold, it is gone! If you see a painting that’s sold and you’d like a painting similar, please fill out our Commission Form. Sign up for our mailing list and follow us on Instagram to stay up to date when new work is listed!

DO YOU SELL PRINTS OF YOUR ARTWORK?

Currently no. However, that is absolutely something to look for in the near future as an exclusive limited time offering. Sign up for our mailing list and follow us on Instagram to get those important announcements!

DO YOU SHIP?

Shipping a large canvas in the continental US ranges between $100-$300. Contact us if you’d like other shipping options. International shipping can be costly, please contact us for an accurate shipping quote based on your location. International postal services and systems may require purchaser to pay additional customs fees or duty taxes at customs. AJ Martin Creative is not responsible for additional fees or taxes.

WHEN CAN I EXPECT TO RECEIVE MY PAINTING?

Your painting will ship within 1-3 weeks of purchase. Custom orders have a 6-8 week turnaround once the deposit has been made and details regarding your painting have been discussed with AJ. Every painting is packaged and shipped by AJ, so your patience is appreciated. While working quickly, maintaining top quality craftsmanship is never rushed. All paintings are shipped via UPS ground, for a 3-5 day delivery. You will receive a tracking number once your painting has shipped.

CAN I EXCHANGE/RETURN A PAINTING?

There are no refunds or exchanges on purchased art. All sales are final. We cannot be held responsible for lost or damaged items. In the rare occurrence of a lost or damaged shipment, we insure each package and must be made aware of damaged or lost items within 30 days of shipment in order to file a claim for reimbursement. All shipping charges are non-refundable and all return shipping cost due to damage are the responsibility of the buyer. We recommend all damaged goods be returned for repair and insured with a tracking number. Please email us if returning a damaged item ASAP.